Liverpool ONE is more than a mall — it’s an urban redevelopment project that knitted the city centre back to its waterfront, created public parks, and anchored retail and leisure growth across Liverpool.
Visitors and tourists planning a day out in Liverpool.
Local shoppers want tips to save time or money.
Retailers or pop-up operators researching leasing and footfall.
Students of urban planning or retail development studying a successful regeneration project.
I’ve combined official reports, reputable press coverage and on-the-ground practical advice so you can use this single resource for planning, research and quick decisions.
How to get there — a step-by-step travel guide
Getting to Liverpool ONE by train (best for tourists)
Arrive at Liverpool Lime Street Station — the city’s main rail hub, about a 5–10 minute walk to Liverpool ONE.
Follow the pedestrian routes via Paradise Street or through the city centre — clearly signposted to Liverpool ONE’s entrances.
Tip: If you have luggage, use the lift/ramp access points along the route; the Liverpool ONE website has accessible maps.
By car (step-by-step)
Plan parking: Pre-book if you can — Q-Park and other car parks near Liverpool ONE show availability and pricing. Liverpool ONE’s parking pages list locations and charges.
Set navigation to: “Liverpool ONE, 5 Wall Street, L1 8JQ” or use the official parking directions on the Liverpool ONE site.
Walking from car park: Follow signs to Chavasse Park or the leisure terrace for an easy central entry.
By bus or coach
City buses stop across the city centre — both Stagecoach and Arriva services frequent routes near the waterfront and Liverpool ONE. There are dedicated coach drop-off points nearby for groups and tourist coaches; check local timetables.
On foot or by bicycle
Liverpool ONE is highly walkable and connected to Liverpool’s main tourist corridors; there are bike racks and cycle routes into the city centre — ideal for local visitors. Plan via the city’s cycling maps.
How to plan the perfect visit
Best times to visit (avoid crowds, get the best experience)
Weekdays (mid-morning to early afternoon) are least crowded — perfect for shopping and leisure.
Evenings and weekends are busier but lively — ideal if you want dining and events.
Peak seasons: December (festive market and lights), bank holidays and major sale weekends (Black Friday) are busiest; Liverpool ONE reported record festive performance in late 2024 with double-digit footfall growth during key periods.
Use the app & maps
Download the Liverpool ONE app for offers, maps and events. It’s available on major app stores and lists store opening times and promotions.
Safety & practical items to bring
Wear comfortable shoes — Liverpool ONE is sprawling with outdoor and pedestrian streets.
Check weather — it’s an open-air destination; bring a light jacket or umbrella in autumn/winter.
Plan for breaks: Use Chavasse Park or indoor seating if you need shade/rest.
For retailers: how to apply, lease pointers and shopper behaviour
Step-by-step: How to open a shop or pop-up at Liverpool ONE
Research the market: Use the Liverpool ONE store directory and visitor reports to understand footfall and complementary retailers.
Contact leasing team: Liverpool ONE publishes vacancy and leasing information on its website; reach out via the commercial/retail leasing contact form.
Select format: Consider full-unit lease versus short-term pop-up (pop-ups are popular for testing). Liverpool ONE has a history of flexible pop-up and experiential retail offers.
Plan operations: Factor in opening times, staffing levels for peak periods (weekends, festive season) and delivery logistics for the city centre location.
Build a local marketing plan: Collaborate with Liverpool ONE’s events and marketing team for launch activity and shop promotions; cross-promotions with large tenants drive footfall.
Recent trends in 2024–2025 and what’s coming next
Retail resilience and ownership change (2024–2025)
Major ownership shift: Landsec acquired a large majority stake in Liverpool ONE in December 2024, a signal of investor confidence in top-tier destinations despite a challenging retail market. This influences leasing strategy and future capital investment.
Footfall & sales performance (2024–2025)
Positive performance: Liverpool ONE posted growth in footfall and sales during 2024 and reported its strongest festive season since 2019, with double-digit increases during key trading weeks. National retail footfall was weaker overall, making Liverpool ONE’s outperformance notable.
Tenant mix & experiential retail
Experiential focus: New leisure and experiential concepts (events, pop-ups, flagship immersive retail) are replacing smaller transactional units — matching a national trend where destination retail combines leisure and entertainment. Liverpool ONE’s events and tenant charters reflect this shift.
FAQ
How many shops are in Liverpool ONE?
Liverpool ONE lists 170+ stores, restaurants and leisure experiences on its official site and map. This includes high-street brands, international flagships and independent traders. For the most up-to-date directory check Liverpool ONE’s store map.
How many people visit Liverpool ONE each year?
Liverpool ONE reports approximately 22 million visitors per year — a figure cited in official materials and in press coverage around its 2024–2025 performance. This high visitor number is central to its appeal for retailers and events.
When is the best time to visit to avoid crowds?
Weekday mornings (Tuesday–Thursday) are generally quieter. Avoid major bank holidays and late November/December weekends if you want to avoid peak festive crowds; if you want the festive atmosphere, plan to arrive early on event days. Liverpool ONE’s events calendar and opening times pages help plan visits.
Has ownership of Liverpool ONE changed recently?
Yes. In December 2024 Landsec acquired a majority (reported 92%) stake in Liverpool ONE in a high-profile deal. The purchase is expected to influence future leasing, marketing and capital investment strategies.
Is Liverpool ONE family-friendly and accessible?
Absolutely — Liverpool ONE offers family attractions (cinema, mini golf, seasonal events), accessible routes, baby-changing facilities, and information for visitors with mobility or sensory needs on its accessibility pages. Chavasse Park is a large public green space ideal for families.
Wrapping Up
Liverpool ONE remains one of the UK’s most important destination retail and leisure projects — a large, open-air development that blends shopping, leisure, public space and community programmes. With roughly 170+ stores and ~22 million annual visitors, it’s a major draw for shoppers and tourists and a bellwether for city-centre retail in the North West.
The late-2024 acquisition by Landsec has set a new chapter for the asset’s management and investment strategy, while 2024–2025 performance shows resilience through strong seasonal trading and a continued pivot toward experiences and ESG-aligned programmes.
Whether you’re visiting the shops, meeting friends for food, researching retail opportunities, or studying urban regeneration, Liverpool ONE offers a rich, accessible, and evolving case study. For the most current visitor details, events, and store listings, always check Liverpool ONE’s official site or their app before you head out.
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